Shipping Information

🌍 Worldwide Shipping

We are happy to offer worldwide shipping so you can enjoy your Ginevox portable coffee machine wherever you are.

⏱ Processing Time

All orders are processed within 1–3 business days.
Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.

🚚 Shipping Time

Estimated delivery times:

• Europe: 5–10 business days

• United States & Canada: 7–12 business days

• Rest of the world: 7–15 business days

Please note that delivery times may vary depending on location, customs clearance, and local postal services.

📦 Tracking Your Order

As soon as your order ships, you will receive a tracking number via email.
Tracking information may take 24–48 hours to become active.

💰 Shipping Costs

We offer free worldwide shipping on all orders.
No hidden fees — the price you see is the price you pay.

🛃 Customs & Duties

Customs fees or import taxes (if applicable) are the responsibility of the customer.
These fees vary by country and are not controlled by us.

❗ Delays & Issues

While we do our best to ensure timely delivery, occasional delays may occur due to:

• Customs processing

• Weather conditions

• High demand periods

If your order is delayed or you have any concerns, please contact us and we’ll be happy to assist you.

📩 Contact Us

If you have any questions regarding shipping, feel free to reach out via our Contact page or email us directly.
We typically respond within 24 hours